Returns & Product Support

Our website provides product information, parts guides and instructions. It does not process orders, payments, returns or refunds.

1. Purchases on Amazon

For returns, replacements or refunds relating to an Amazon purchase, open Your Orders in the Amazon account used for the purchase and follow the options available for that order.

Eligibility, deadlines, shipping arrangements and refund timing depend on the order and the applicable seller or platform terms.

2. Purchases from Other Retailers or Resellers

For purchases outside Amazon, contact the retailer or reseller where the item was purchased. Returns, exchanges and refunds must be requested through that seller’s applicable process.

DAYCrafterGear does not process returns or refunds for purchases made through another retailer or reseller.

3. Product Condition

Inspect the product before each use. Do not use it if any component is damaged, worn or not functioning correctly. For a damaged or defective item, contact the seller or use the order-help options provided by the platform where it was purchased.

4. Product Instructions & Support

For information about included parts, setup and correct use, visit the product guides and tutorials on our website. If a usage question remains, contact our team through our Contact page.

Hip Thrust Belt guide DAY-X guide

Nothing on this page limits rights or remedies under applicable law.